As a Senior Problem Manager, the role focuses on the identification and removal of problems within customer cloud infrastructure. Senior Problem Managers play an integral part in ServiceNow’s success, working closely with Development, Infrastructure Operations, and Customer Support to manage known errors, mitigate impact, and drive remediation.
As a Sr. Technical Consultant, you will work with customers to drive consumption, adoption, and customer satisfaction. You will also configure the ServiceNow [BU/Portfolio] products based on configuration best practices to accelerate and drive customer business outcomes by getting them to see the value of their ServiceNow investment.
Integrate and evolve GTM tools, applying hands-on experience with third-party applications like Salesforce and Zapier to inform solution design. Gather, document, and translate business requirements, working closely with stakeholders to scope solutions. Evaluate and implement AI-enabled efficiencies to enhance tool integrations and automate workflows. Manage Salesforce config and support UAT, also monitor and optimize native integrations.
The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team, consulting with customers and configuring the ServiceNow Platform products based on configuration best practices to accelerate and drive customer business outcomes. This role involves creating and delivering platform solutions, supporting engagement efforts, advising customers, and leading design workshops.
As a Sr. Technical Consultant, you'll be the functional and technical expert, consulting with customers and configuring ServiceNow products based on best practices. The goal is driving customer business outcomes by accelerating consumption, adoption, and satisfaction on the ServiceNow platform.
Be a core part of a new team, as the Senior Technical Accelerator Consultant within ServiceNow Impact, personalizing customers' digital transformation journey on the Now Platform. Help customers unlock business value and accelerate the adoption of ServiceNow products by delivering technical accelerators, bringing ServiceNow best practices, innovations, and capabilities to help customers achieve their goals.
This Principal Workflow Architect is a functional and technical expert consulting with customers on implementing ServiceNow's Technology Workflow solutions based on leading practices – all with the goal of accelerating and driving customer business outcomes. The role requires laser-focus on solving for the most relevant customer challenges, providing support during sales cycles, on direct engagements with Customers and Partners, and advocating for customer needs within ServiceNow.
This Principal Workflow Architect is a functional and technical expert consulting with customers on implementing ServiceNow's Technology Workflow solutions based on leading practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges and providing support during sales cycles.
The Applications & Workflow Consultant I is responsible for successfully conducting Applications and Workflow analysis, training and optimization for Radiology IT solutions. The role requires current and future state Workflow Analysis, designing of future Workflow, determining applications optimization and configuration needs based on best practice methodologies, and development and delivery of training plans.
The Service Desk Analyst will function as first-level support for our client’s end users, networks, and server issues troubleshooting software, hardware, and operating system issues while creating detailed documentation of issues and taking incoming phone calls and emails from clients who are experiencing issues.